Method of Delivery This is a highly interactive course based on the application of theoretical concepts of leadership to practical situations that faced by newly appointed managers. Participants will work in small groups throughout the course to apply the learning to real issues and leadership challenges. Practical exercises and case studies will be used extensively during the course. Leadership Skills Development – Course Outline . Introduction & Objectives Leadership -? Role, Skills and Styles 2. A. Definition and the Leadership Grid b. Collaborative leadership c. Transitional leadership d. Visionary leadership e. Situational leadership 3. Leadership and Communication a.
Basics of effective Communication b. Barriers to communications c. Verbal & non-verbal communication d. The art of listening e. Conducting effective meetings adhering and Problem-solving . A. Problem solving steps b. Identifying the problem c. Techniques for developing alternatives d. Getting consensus e. The leader as a problem solver 5. Leadership and Management a. Authority vs.. Responsibility b. Delegation and Acceptance c. Roles and relationships d. The manager as a leader e. Being a leader: Bridging the gap 6. Leadership and Coaching a. The coaching cycle Pre-requisites for coaching & mentoring c. Coaching for performance d. The Leader’s role in coaching e.