SK Company

Published: 2020-08-13 02:05:04
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SK Company is trying to distant itself from South Korea’s culture of deferring to people in higher positions, as it is deeply ingrained in telecommunication companies. In other words, lower level employees are simply supposed to obey the things that they are told to do, with no interest of getting feedback or opinion of their own. It is stated in the case study one of the famous telecommunications company, such as Samsung, did not allow junior staffs to start conversations with anyone that the position is higher than their boss.
High-level positioned employees in SK Telecom would also dismiss a debate just by declaring that the discussion was over. Other than the five-tier management employees, vice presidents and above are highly respected in the company, therefore not having to change their title or status in the company. People in charge of projects or people also have their rights and power within SK Company, and are called Team Leader”. Brilliant ideas from the junior staffs are often shot down by the employees that are in power over them.
Artifacts resulting from South Korean’s cultural value could be lack of self-enhancement. Self enhancement is a key ingredient in the self-concept picture, it is the desire to feel valued. In this case, junior staffs do not feel valued at any way, which also could result in them going through low mental and physical health. Low level staffs would also lack self-esteem (a third key ingredient of self-concept), or confidence, which will make them feel as if they are not doing a good enough job all the time. 2. In our opinion, why is this hierarchical value so strong in South Korea?
What are the advantages and disadvantages of this value in society? Based on our research, South Korea follow the teaching of Confucius and one of the teachings of Confucius is to respect the elderly. It has been that way since South Korea is still in an agriculture society 40 years ago. In our opinion, since the tradition has been used for a very long time and has been used until now until South Korea becomes an industrial society, the hierarchical value is very strong. They believe that the hierarchy system works before and will work for further use.
In the past, when South Koreans are still an agriculture society, the people who have more knowledge about farming are respected because in that time, knowledge can only be acquired by experience. That’s one of the reasons why South Koreans respect their elders. Because of following the teaching of Confucius, South Korean people still implemented this tradition until now. For example, one of the traditions of hierarchical drink is customary. Of course there will be some advantages and disadvantages in applying the hierarchy in society.
One of the advantages is that people will learn to respect their elderly and they will learn to be more polite. Another advantage is that when in an organization, the reporting structure and authority will be clear so there will be less confusion. One of the disadvantages is South Koreans may difficult to adjust with the western culture in which are less strict in terms of hierarchy and the younger can communicate with the elder openly, without forgetting the polite manner. Hierarchical value could result in lack of communication and also lack of creativity, which could bring problems in society or even organization.
In our opinion, SK Telecom will be successful in integrating egalitarian culture into their organization, even though it is contrast with the South Korean Culture end even though it needs time to change the employee ‘s mindset from traditional South Korea culture to egalitarian culture, furthermore it is supported by the survey that 80 % of employees supports the change. South Korean culture has been entrenched in the SK Telecom, but in a world of global competition forced the old value should be changed, this external factors makes SK Telecom must change their values ??
and culture. Because if they still remain rigid and use traditional South Korea hierarchy, the organization will respond slowly to the changing customer needs and the markets need, because it must go through a lengthy bureaucratic process. Also SK Telecom will lack of new and fresh ideas because the traditional South Korean hierarchy makes young people hard to spare and shares their new ideas to the older colleague, this will give a disadvantage to SK Telecom.
It can make SK Telecom difficult to compete in the global market, which is now the other companies in the world are focused on encourages their employees to issued their ideas, these are the things that make the senior executives conscious and SK Telecom ‘s change the culture, We think this integration will be successful because it is supported by a number of young employee in SK Telecom, in which young people today are already have a global perspective and open-minded so that they can more quickly receive the change and also support SK Telecom’s dramatic shift in value, culture, and practices.
The issues that support this transition: These are some of the issues that gave support to the dramatic shift in values, culture, and practices in SK TelecomRemoval of its five management ranks and their differentiated titles and status. The SK Telecom use English word Manager to address anyone employed throughout the five former ranks, only vice presidents and above that still retains their status titles. This change can remove power distance, and this can create an equal distribution of power in SK Telecom.
With the equal of power distributions, the employee will be easier to express their ideas or do decisions making. 2. The SK telecom assign the leadership responsibilities to employees in their twenties, it encourage capable employee to demonstrate their creativity, skill and ideas, and it also make them freely and independently make a decision making. 3. SK Telecom allows their employees wearing casual dress. By using casual dress the working environment can be more relax and the working atmosphere is not rigid, so that the employee can issue an opinion with a more relaxed and without any pressure.
Shifting this culture and values has shown favorable result, and the senior workers already admit that the system worked, this provides clear evidence that the shifting of this value, culture, and practices work very well . The issues that complicate this transition: There have been many small Korean company doing this integration of this egalitarian culture, but SK telecom is the first large firms in the country that attempt this culture shift, and of course it still meet a lot of resistance a long the way.
To minimize this resistance the senior executives of SK Telecom does not want to do this shifting gradually but they wanted this shifting happen all out, because some people still think that Gradually mean ‘not now’. The senior executives were determined to make this change. Although the entire system of hierarchy and culture has changed but there are still some people who still see subtle evidence of who has the higher status and they think it still should receive a more deference, some also still rely on old five-tier hierarchy. Surely this shift will be successful even if it takes time to change the mindset of everyone.
SK telecom is trying to remove the South Korean culture of differing people in higher positions that is commonly applying in a telecommunication companies. The lower level employees only obey the things that they are told to do, without getting feedback or their opinion. People in higher position are highly respected in the company. The team leader could also have their rights and power within SK Company. Sometime, brilliant ideas come from the junior staffs. The artifacts of a cultural value that can be found in South Korea could be a lack of self-enhancement and also lack of self-esteem.
Because of the lack of those value, the lower employees or the junior staffs do not feel valued at any way and they also feel like they are not doing a good enough job all the time. 2. Because of the South Korean people follow the teaching of Confucius and one of the teaching of Confucius is to respect them, it also have some advantages and disadvantages. One of the advantage is that people will respect their elderly and will learn to be more polite and will impact the organization by less confusion. For the disadvantage, South Koreans may difficult to adjust with a western culture.
So it will result in lack of communication and could bring some problems to the organization. 3. SK Telecom will be successful in integrating egalitarian culture into their organization, even though it is contrast with the South Korean Culture and they need times to change their mindset. A world of global competition forced the old value should be changed, because if they still use the remain traditional hierarchy, the organization will respond slowly to the changing customers needs and the markets need also they will lack of ideas.
There are some issues to support the transition. The first is removal of its five management ranks and their differentiated titles and status, second is the SK telecom assign the leadership responsibilities to employees in their twenties, third SK Telecom allows their employees wearing casual dress, fourth shifting this culture and values has shown favorable result. For the issue that complicate the transition is that some people who still see the evidence that the higher status will receive more deference and some still rely on old five-tier hierarchy.

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